What do I do if I want MemoryCloud, but did not provide an email address at the time of order? Please Contact Us , and we can assist you with creating your MemoryCloud account. Related articles How do I view my home videos and photos in MemoryCloud? How long will my videos and photos be available in MemoryCloud? How will I know when my order has completed processing? How can I order additional USB/DVD copies of my memories? How do I activate my Digital Copy?